Frequently Asked Questions (FAQs)
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GENERAL
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FIGURE SKATING
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ICE HOCKEY
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BROOMBALL
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PARTY PACKAGE
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What is the smallest/largest rental skates you have?
Our smallest skate is a size 9 in kids and our largest is a size 14 in adults (limited skates in size 14).
How Old do you have to be to skate?
There is no age limit to skate, however all skaters are required to wear skates so they must be at least a size 9 in kids.
Do I have to stay and watch my children skate?
We strongly advise children under 12 have parental supervision at all times.
Do I have to skate with my child?
We recommend an adult skate with all children under 6.
Can I go on the ice without skates?
No, to go on the ice you must be wearing skates at all times.
Do we have to book to come and skate?
No, you can just turn up to any of our public sessions. Please CLICK HERE for our session times.
Is there someone to teach me how to skate?
Not during the public sessions. We have our skate school program during the school terms which are group lessons or you can organise a private lesson with a coach prior to arrival. See ICE SPORTS for more information.
Is there somewhere warm to sit?
Our canteen is warmer than the rest of the building and has windows that face the ice. Skates are not to be put on or taken off in this area. You can also go outside to warm up as long as you don't take any rental skates or penguins (passouts are not permitted on Friday night sessions).
What time do you close today?
We close at different times throughout the week. Please see our session timetable for our hours and SESSION TIMES.
What are private sessions?
Private sessions are sessions that have been privately booked (usually for hockey team or figure team training). These sessions are not open for the public to join and do not always allow spectators to come in and watch.
How much does it cost to skate?
For session prices, please CLICK HERE.
I have my own skates, is it still the same price?
For adults and children (5-17yrs) there is a $3 discount from our ne if you have your own skates.
Do I have to pay if I'm not skating?
Spectators are free. On Friday nights (7-10pm) there are no spectators permitted.
Can I skate if I'm pregnant?
No, we do not allow pregnant people to skate.
Do we have to come at the start of the session?
You can come at any time during the session but there is no discount for late arrivals.
Is there anything to help my child skate?
Penguin skate aids are available for hire from the front desk for $15 (includes $5 bond). They are used for support and balance for children while skating.
8) My child is interested in starting ice hockey, where do I begin?
Our HOCKEY DEVELOPMENT classes are on every Wednesday night for ages 15+. Basic skating skill is required and all gear is supplied. We recommend, prior to starting the classes, that your child take part in skate school lessons to improve their basic skating skills. Children under 15 can train with the FLYERS on Thursday nights at our rink. Basic skating skill is also required.
11) What are private sessions?
Private sessions are sessions that have been privately booked (usually for hockey team or figure team training). These sessions are not open for the public to join and do not always allow spectators to come in and watch.
12) How much does it cost to buy skates?
Hockey skates start from $169 and figure skates start from $239.
15) Is there anything to help my child skate?
Penguins are available for hire from the front desk for $15 (includes $5 bond). They are used for support and balance for children while skating.
18) Do we have to come at the start of the session?
You can come at any time during the session but there is no discount for late arrivals.
19) Is there a place to buy food and drinks?
There is a canteen facility which is open every day. We serve hot food, snacks, sweets, hot and cold drinks.
20) Can we bring in outside food?
No outside food or drinks are to be brought in unless you have hired a party room or are with a booked party.
22) Can I hire the whole rink?
If you wish to hire the whole rink out then send us an email with what kind of event, date and time you wish to book and we can let you know availability and quote.
23) Do you have a lost property?
Yes we do. If you have lost something you can contact our front office and they can check it for you. If it hasn't been found, you can leave your details and we will call if it turns up.
Our HOCKEY DEVELOPMENT classes are on every Wednesday night for ages 15+. Basic skating skill is required and all gear is supplied. We recommend, prior to starting the classes, that your child take part in skate school lessons to improve their basic skating skills. Children under 15 can train with the FLYERS on Thursday nights at our rink. Basic skating skill is also required.
11) What are private sessions?
Private sessions are sessions that have been privately booked (usually for hockey team or figure team training). These sessions are not open for the public to join and do not always allow spectators to come in and watch.
12) How much does it cost to buy skates?
Hockey skates start from $169 and figure skates start from $239.
15) Is there anything to help my child skate?
Penguins are available for hire from the front desk for $15 (includes $5 bond). They are used for support and balance for children while skating.
18) Do we have to come at the start of the session?
You can come at any time during the session but there is no discount for late arrivals.
19) Is there a place to buy food and drinks?
There is a canteen facility which is open every day. We serve hot food, snacks, sweets, hot and cold drinks.
20) Can we bring in outside food?
No outside food or drinks are to be brought in unless you have hired a party room or are with a booked party.
22) Can I hire the whole rink?
If you wish to hire the whole rink out then send us an email with what kind of event, date and time you wish to book and we can let you know availability and quote.
23) Do you have a lost property?
Yes we do. If you have lost something you can contact our front office and they can check it for you. If it hasn't been found, you can leave your details and we will call if it turns up.
